Privacy Policy

Table of Contents

• 1. Introduction & Scope
• 2. Information We Collect
• 3. Purposes of Processing
• 4. Contact Inquiries & Storage
• 5. Cookies & Tracking Tools
• 6. Third-Party Service Providers
• 7. Data Security & Retention
• 8. Your Privacy Rights
• 9. Correction & Deletion Requests
• 10. International Visitors
• 11. Updates & Contact Information

1. Introduction & Scope

Primecore Info Systems Pvt. Ltd. (“Primecore Info Systems,” “we,” “our,” or “us”) provides IT consulting, cloud infrastructure, and managed technology services. This Privacy Policy outlines our transparent data practices concerning our public website (PrimeCoreInfo.com) and the inquiries submitted by business visitors.

This policy applies specifically to personal data and technical details transmitted when visiting our website or reaching out through our contact forms. For dedicated data governance practices, please review our companion Data Protection Statement.

2. Information We Collect Through the Website

We believe in data minimization. We only collect information that you knowingly provide or that is technically necessary to serve our web pages reliably:

• Contact Form Inputs: When you submit a project inquiry or request consultation via our contact form, we collect your Full Name, Work Email Address, Company / Organization Name (optional), Phone Number (optional), Service of Interest, and your written Message / Project Description.
• Direct Inquiries: If you contact us via direct email links, we collect your email address, subject line, and message body.
• Technical Request Headers: Our web server automatically receives standard network transmission data, including your client IP address and user-agent string, strictly used for transient request handling and rate limiting to prevent automated spam and abuse.

3. Purposes for Collecting and Processing Information

We process the information you submit strictly for legitimate business purposes:

• To review, evaluate, and respond to your direct service inquiries and technical requests.
• To scope enterprise IT, cloud transformation, and infrastructure engineering consultations.
• To protect the security and availability of our website by detecting spam submissions, brute-force attempts, and service abuse.
• To maintain legitimate business records of inbound communications.

We do not sell, rent, lease, or monetize your personal information to data brokers, advertising networks, or unrelated third parties.

4. Contact-Form Submission, Storage, and Email Notifications

When you submit an inquiry through our website, the data undergoes the following workflow:

1. Anti-Abuse Verification: The submission passes an automated honeypot inspection, request-rate checks, and validation on our application server.
2. Database Record: The inquiry is stored in our internal application database (SQLite) containing the submitted fields and an automated submission timestamp.
3. Internal Notification Dispatch: The backend generates an automated administrative email notification dispatched via encrypted SMTP to our designated company inbox (connect@primecoreinfo.com) so our engineering and operations team can promptly reply.
4. Static Fallback: If our backend API is temporarily unreachable or operated in a static environment, the form offers a fallback mailto draft mechanism that enables you to send your inquiry directly via your local mail client.

5. Cookies, Browser Storage, and Third-Party Tracking

Our website utilizes standard, privacy-friendly front-end architecture. We do not use third-party behavioral profiling cookies or persistent tracking cookies. The only client-side browser mechanisms utilized are standard ephemeral browser document properties and responsive media-query state evaluators required for site navigation and visual layout.

If we integrate third-party analytics or business tools (such as Meta Business Tools or analytics platforms) in the future to evaluate marketing campaigns, we will update this policy accordingly and deploy appropriate user consent mechanisms prior to firing non-essential tracking technologies.

6. Third-Party Service Providers and Disclosures

We do not share your inquiry details with external marketers. Information is disclosed only to trusted infrastructure providers that support our direct operations under strict confidentiality:

• Hosting and Cloud Infrastructure: Web hosting and server infrastructure environments that power our site availability.
• Email Delivery Infrastructure: Standard SMTP mail servers utilized solely to transmit notifications of your inquiry to our team.
• Legal and Regulatory Compliance: We may disclose information if required to comply with a valid legal obligation, court order, or official governmental request.

7. Data Security and Retention

We implement appropriate technical and administrative safeguards to protect submitted inquiry data against unauthorized access, loss, or disclosure. These measures include server-side input sanitization, rate-limiting spam mitigations, access-controlled server storage, and transport layer security (TLS) for network communications.

Retention Period: Inbound inquiries are retained only for as long as necessary to fulfill the operational business purpose—specifically, answering your inquiry, assessing project feasibility, and maintaining regular business correspondence records—or as required by applicable legal and accounting retention obligations.

8. User Privacy Rights

Depending on your jurisdiction (such as the European Economic Area, the United Kingdom, or applicable US state laws), you may have the following statutory privacy rights regarding your personal information:

• Right to Access / Know: The right to request confirmation of whether we hold personal information about you and receive a copy of that data.
• Right to Rectification: The right to request correction of inaccurate, incomplete, or outdated personal information.
• Right to Erasure / Deletion: The right to request the deletion of your personal contact records, subject to legitimate record-keeping requirements.
• Right to Restriction or Objection: The right to object to or restrict processing of your data under specific conditions.
• Non-Discrimination: We will never discriminate against you, alter service terms, or deny inquiries because you exercised your privacy rights.

9. Data Deletion and Correction Request Procedures

Because our website provides public informational content without user account logins, requests for data inspection, correction, or deletion are processed directly by our team:

10. International Visitors & Cross-Border Transfers

Primecore Info Systems operates globally. Information submitted through our website may be received and processed in the regions where our servers or administrative email systems operate. By submitting your inquiry, you acknowledge that your information will be processed in accordance with this Privacy Policy and applicable data protection legislation.

11. Policy Updates and Contact Information

We may update this Privacy Policy periodically to reflect enhancements in our digital infrastructure, legal requirements, or business operations. Any updates will be published on this page with an updated “Last Updated” date.

For questions, feedback, or privacy concerns regarding this policy, please contact: